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Amazon’s latest software update is freezing Fire TV Stick Lite devices
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Amazon recently released a software update that has left manyFire TV Stick Liteusers complaining about frozen streaming sticks.
Thankfully, as spotted byPiunikaWeb, some users have come up with workarounds they claim have got their TV Stick Lites moving again.
The complaints began to surface at the start of March when one user shared that they were having trouble getting past the software download screenon the r/firetvstick subreddit.
TwoReddit userscomplained that they’d been stuck on the software page for 30 minutes – before they even had chance to configure the Wi-Fi on their new streaming sticks – while others on Amazon’s device forum seemed equally irked with their new Fire Sticks.
One user said they’d triedthree TVs, two Wi-Fi connections, all of the ports (with and without the extender) and have factory reset the streaming stick a dozen times, while another simply lamented that they’dtried everything.
An Amazon employee joined the Amazon forum to share the brand’stechnical team’s tipson getting the Fire TV Stick Lite working again, which included restarting your Fire TV Stick by unplugging it, leaving the device sitting for 25 minutes, restarting your home network devices, trying another HDMI port in the back or side of your TV and even using another TV, presumably to see if this is where the issue lies.
However, this solution didn’t seem to work for everyone, leading some users to come up with their own fixes.
One user recommended holding the back button and the three-line button for 10 seconds, while another said that simply leaving the stick to do its thing for up to a day worked for them.
One user even claimed to get their Fire TV Stick working again by unplugging the device overnight and plugging it back into both the power and HDMI ports for 45 minutes.
Thankfully, this issue appears to be isolated to the Fire TV Stick Lite, soFire TV Stickand TV Stick 4K users shouldn’t need to worry about their streaming sticks freezing on them with their next software update.
Trusted Reviews reached out to Amazon and received the following comment on 17/3: “We are aware of reports about some Fire TV customers experiencing issues setting up new devices. This issue is now fixed”.
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Hannah joined Trusted Reviews as a staff writer in 2019 after graduating with a degree in English from Royal Holloway, University of London. She’s also worked and studied in the US, holding positions …
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Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.
Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
